Hong Kong Most Innovative Knowledge
Enterprise (MIKE) Award 2024

Assessment Criteria

Evaluation Process

A panel of well-known senior business executives and leading knowledge management experts will be formed to select the winners of the Hong Kong MIKE Award.

Applicants are required to submit a written report. Guidelines are as follows.

Guidelines for Preparing your Successful Stories

Part A - MIKE Assessment Criteria (Sustainability Factors)

Please write narrative/stories on your effort you have put into each of the 8 criteria below with successful examples, photos, supporting data, events, news clippings or websites.

Criteria

Intellectual
Capital Element

  1. 1. Empowering knowledge workers for innovation
Intellectual Capital Element: Human Capital (HC)
  1. 2. Strategizing, visioning and transformative leadership
Intellectual Capital Element: Human Capital (HC)
  1. 3. Living up to customer and stakeholder expectations and needs
Intellectual Capital Element: Relational Capital (RC)
  1. 4. Developing internal & external networks and connectivity
Intellectual Capital Element: Relational Capital (RC)
  1. 5. Cultivating an organizational innovation culture
Intellectual Capital Element: Structural Capital (SC) – Innovation Capital
  1. 6. Investing in knowledge-based products/services/solutions
Intellectual Capital Element: Structural Capital (SC) – Innovation Capital
  1. 7. Enforcing knowledge practices and systems for knowledge creation
Intellectual Capital Element: Structural Capital (SC) – Process Capital
  1. 8. Implementing creative and virtual concepts / spaces to create stakeholder value
Intellectual Capital Element: Structural Capital (SC) – Process Capital

Part B - Innovation Performance

How do you measure innovation performance in your organization? Please select the most appropriate measurement indicator(s) for your organization and provide a self-appraisal with data and evidence. You may select more than one measurement area and describe how exactly you measure your innovation performance for each selected area.

  • New products / services/ brands / business models developed
  • Market share/new product sales
  • Patents/licenses/royalties
  • Process, technology or channel improvements
  • Revenues /incomes/turnover
  • Customer/client satisfaction
  • Prizes/awards/honors, etc.
  • Ideas in (closed and open) innovation pipelines, etc.
  • Others …

Part C – Proven Practices

Starting this year, we are expecting Hong Kong MIKE participants to share two Proven Practices (also often called Good or Best Practices). One proven practice should be related to Knowledge Management (KM) methods and one related to Innovation Management (IM) method. Preferably, these proven practices should be novel ways to address a challenge you faced and solved.

Proven practices are methods that have been demonstrated to be effective and lend themselves to replication to other groups, organizations, and contexts.

For example, it could be how you found a novel way to further engage your employees to share their knowledge, or how you found a novel way to assess a large number of ideas suggested by employees, or anything related to KM or IM practices.

As part of the Global MIKE Award knowledge sharing and learning spirit, please be reminded that the two proven practices submitted will be later on shared with other Global MIKE Award winners (on a secure server). So please do not share any strategically sensitive proven practices, but still share some novel and useful ones. You will also be able to learn from other Global MIKE Award winners’ proven practices.

Submission Guidelines

The Submission Report should include the following Parts A, B, C and D in the format as follows.

  • A4-size, with single-lined spacing and minimum font size of 12 points
  • For Part A: Maximum 2 pages per criteria
  • For Part B: Maximum 1 page per measurement (including tables and figures)
  • 2 proven practices
  • Appendices (Part D) (optional such as company annual reports, articles, newspaper clippings etc.; maximum of 5 items)
  • Start a new page for each section
  • Insert page numbers in the report
  • File size is limited to 20 MB